Return & Refund Policy

This Return & Refund Policy is a launch baseline and should be owner-reviewed before final launch. Final return address, return window, and handling process require owner confirmation.

Return Eligibility

Items should generally be unused, clean, and in their original condition unless the issue is damage, defect, or an order problem. Final eligibility rules require owner confirmation.

Damaged or Incorrect Items

If an item arrives damaged or incorrect, customers should contact support with the order number and clear photos so the issue can be reviewed.

Refunds

Refund timing depends on review, approval, and the payment provider. Final refund process must be confirmed by the owner before launch.

Return Address

Owner Required: confirm final return address before launch. Customers should not send returns to any address until instructed by support.